This online privacy policy (“Privacy Policy”) applies to the operation of the website ( (the “Website”) and all associated services (collectively, the “Online Services”) provided by NSP PANELS (“NSP PANELS” or “We”) and any of NSP PANELS’s affiliated companies. NSP PANELS and its affiliates are committed to respecting and maintaining the privacy of information that is gathered through your access to or use of the Online Services, as well as all legal requirements and regulations under applicable privacy laws in the United States.

This Privacy Policy applies in regards to information about you that is collected in conjunction with your access to or use of the Online Services. NSP PANELS will treat the information collected via the Online Services in accordance with the terms of this Privacy Policy, now and as it may be amended by NSP PANELS.


The Online Services are not directed or intended towards, nor do we knowingly collect or retain any personal information about, any individual under 13 years of age. If you are under 13 years of age, do not use or provide any information on the Online Services or make any purchases through the Online Services. To the extent permitted by applicable laws, we will securely delete such information from our systems upon being requested to do so by a parent or legal guardian. If you believe we might have any information from or about a child under 13 years of age, please contact us at To the extent permitted by law, we may, however, retain personal information about an individual that is less than 13 years of age where: (i) such individual has purchased a product through the Online Services and cancels such purchase and whereby we must retrieve the underlying product sold to such individual; (ii) such personal information is relevant to litigation or potential litigation; (iii) such individual has undertaken any wrongful conduct or conduct that is otherwise actionable in regards to the exercise by NSP PANELS or its affiliates of any remedy available to them; and/or (iv) such retention is reasonable and otherwise permitted under applicable laws.


1. Why is information collected?

The following is a summary of some of the reasons why information is collected in regards to your access of the Online Services:

to make use of certain features of the Online Services or to provide you with the products, services, or information you have requested.

to help us improve the Online Services by better understanding how the Online Services are being accessed and used by you and other end users.

to help us assess products sold through the Website and determine which products should be offered through the Website and how such products may be improved.

to communicate with you about the Online Services, respond to your inquiries, or to send you promotional offers and materials with respect to the Online Services, our products and/or those of our affiliates.

to communicate with you about the Online Services, respond to your inquiries, or to send you promotional offers and materials with respect to the Online Services, our products and/or those of our affiliates.

personalize the content of the Online Services, such as by providing interactive content or content based on your interests.
deliver targeted advertisements that are based on your online activities on the Online Services and other third-party websites (for example, if you view a product on our Online Services, you may receive an online advertisement for our products on the Online Services or on other online platforms you may visit).

generating and analyzing statistics about your use of the Online Services.

detecting, preventing, and responding to fraud, intellectual property infringement, violations of our Terms of Use, violations of law, or other misuse of the Online Services.

We may combine or aggregate any of the information we collect through the Online Services, offline, or elsewhere for any purpose.

2. What information is collected and for what purpose is it being collected?

Use of the Online Services

The following information may be collected when you access and use of the Online Services or certain sections or features of the Online Services:

You may be required to provide your name, e-mail address, mailing address and/or phone number when you request product information.

We monitor access to certain Online Services resources and features by end users and other browsing patterns and history. Any such data will be anonymized and aggregated and will not be associated with you specifically.

The Online Services provides you with various opportunities to “like” us or our products, to “share” information about our products, or to tweet about us or our products. Doing so will reveal information about your social media account and your preferences, subject to the privacy settings of the applicable social media platform.

Through the use of computer “cookies” we collect data such as your IP address, commercial browser type and version number, domain name, and specific webpages on the Online Services which you have accessed.

User communications

When you send e-mail or other communications to NSP PANELS, we will use your contact information and whatever other information is provided in your communication for the purposes of our review, processing, redirection, escalation, and response to your comments or inquiries. These can include e-mails sent by you via the “Contact Us” feature to make inquiries or report abuse on the Online Services.

Clickstream Data & Links

“Clickstream Data” refers to information generated by the activity of users on the Internet based upon the websites and/or webpages they visit, links they click (on a website or in a hyperlink embedded in an e-mail or other electronic document) or features and services they use on a website.

NSP PANELS may also provide on the Online Services or in e-mails or other electronic documents links to web pages on the Online Services or on third party websites, and may track the path of these links as followed by the end user.

NSP PANELS uses this information to improve the Online Services, e-newsletters, services and products it offers and to measure the overall effectiveness of our communications with customers and end users.

Log Data

When you visit the Online Services, your web browser will send data about your computer’s IP address, type of browser or version, and statistics regarding the time spent on the Online Services (and/or on particular webpages or sections of the Online Services) and actions performed on the Online Services (“Log Data”).

Log Data is usually only logged for a temporary period of time. Log Data may, however, be retained for security purposes such as to block users who are suspected of breaching the terms of use of the Online Services from further accessing the Online Services.

Log Data may also be anonymized and aggregated to compile statistical information which may be used for operational, marketing or other commercial purposes.

3. Sharing of information

NSP PANELS may share information with its affiliates and subsidiaries based in the United States and Germany. NSP PANELS will not share information with any other third party except in the following instances:

• with trusted third party service providers that NSP PANELS has retained that access information in order to perform services for NSP PANELS. These may include companies that host, operate, and/or maintain the Online Services; companies that process payments made in conjunction with any purchase of products made through the Online Services; companies supporting fulfillment of product purchases; companies that provide customer service; companies that conduct; customer satisfaction surveys; and companies that support other operational, marketing, financial, or technical matters;

with business partners that may deliver marketing communications, promotional materials, or advertisements that may be of interest to you;

with other third parties to whom such disclosure has been authorized through your consent;

where disclosure is required by or reasonably necessary to comply with law;

where disclosure is permitted pursuant to applicable laws;

where disclosure is required for the undertaking of investigations regarding violations of the terms of use of the Online Services, and to prevent fraudulent activities and/or improper behavior;

in conjunction with any outsourcing of NSP PANELS’s operations or business processes (or the repatriation of the foregoing); • in conjunction with any sale of NSP PANELS and/or any of its affiliates, or any of its businesses or parts of its businesses; or

in conjunction with any litigation procedures. In all such circumstances, NSP PANELS will ensure that safeguards are in place in regards to such third parties: (i) to restrict use and further disclosure of personal information by such third parties to what is reasonably required to give effect to the purposes outlined above; and (ii) to prevent unauthorized access to as well as unauthorized alteration, disclosure and/or disclosure of personal information.

4. Where do we keep information?

Your information is kept at facilities and on servers owned and operated by third party service providers retained by NSP PANELS that are located in the United States and Germany.

5. Use of cookies

Cookies and other tracking technologies can serve to recall information previously provided by a web user. A “cookie” is a small text file that may be used, for example, to collect a user’s information about Online Services activity. Cookies may contain identifiers that are transferred to your computer’s hard drive through your web browser to enable our system to recognize your browser. Employing cookies enables the web server for the Online Services to recognize that you have returned to a specific page. This allows NSP PANELS to track the frequency of your visits and to design and configure the Online Services to make it the most optimal experience for you as a user.

Most browsers are automatically set up to accept cookies. If you wish, you can reconfigure your browser’s preferences to refuse all cookies or to indicate when a cookie is being sent. However, if you refuse a cookie, you may not be able to use some of the features available on the Online Services or may need to re-enter previously entered information or selected Online Services preferences.

6. Do not track signals

We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

7. California Privacy Rights

Pursuant to California Civil Code § 1798.83, users of the Online Services that are California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes once per year.

As a California resident, you have the right to request:

That we disclose:

o The categories of personal information that we have collected from or about you;

o The categories of personal information that we have sold to third parties or disclosed for a business purpose;

o The categories of sources from which your personal information was collected;

o The business or commercial purpose for collecting or selling your personal information;

o The categories of third parties we have sold personal information to and the categories of personal information sold to each third party; and

o The specific pieces of personal information we have collected about you.

That we delete your personal information.

That we cease any sales of your personal information.

Please be aware that these rights are subject to several exceptions. For example, we are not required to delete your personal information to the extent that it is required to provide you with a Service or to identify and repair errors to the Service.
If you wish to exercise your rights under California Civil Code § 1798.83, please e-mail or send written request to 134 PLI Drive, Commerce, GA 30529.

8. How do we protect your information?

We have administrative, technical, and physical safeguards designed to protect your information. While reasonable safeguards and security measures are in place to prevent against unauthorized use, access, or disclosure of your information, NSP PANELS cannot guarantee that such safeguards are impenetrable from breaches. You assume the risk of unauthorized use, access, or disclosure of your information that may occur as a result of transmission over networks outside the control of NSP PANELS or access of encrypted information by unauthorized persons.

9. Phishing and impersonation

“Phishing” refers to attempts made to acquire sensitive information and defraud online account holders. NSP PANELS’s policy is to never request any personal information, including credit card information, passwords, usernames, or other login or financial information through unscheduled telephone calls or e-mails. If you have any doubt as to the legitimacy of any such solicitation, you should take reasonable steps to authenticate the solicitation by calling our customer service number, which is posted on the Online Services. When authenticating a solicitation, please be mindful not to use any hyperlink or telephone number provided in the originating e-mail, as these may also not be authentic.

10. Social media sharing

Your social media account information will not be shared with third parties, and NSP PANELS will not tag, post, advertise, or otherwise share any information through your social media account. The privacy policy of the social media network controls the collection, use and disclosure of all information transmitted. The social media platform may be able to collect information about your use of the Online Services if you interact with social media widgets (e.g., a Facebook “Share” or “Like” button).

11. Links to third-party websites

The Online Services may also contain third party hyperlinks. You acknowledge and agree that we are not responsible for the collection and use of your information by such third parties that are not under our control. We encourage you to review the privacy policies of each website you visit.

12. Retention of information

Information that is collected by NSP PANELS is retained for as long as the information is reasonably necessary, useful, or relevant for the realization of the purpose for which it is collected or obtained (as set forth in this Privacy Policy or as otherwise disclosed at the time of collection).

Information may be retained beyond the realization of the purpose for which it was originally collected (including, without limitation, completion of any transaction or termination of any account on the Online Services): (i) in regards to transactions effected through the Online Services where such retention is necessary, useful or relevant for internal administrative, accounting, technical and operational purposes (including, warranty management, claim management and actual and prospective litigation); (ii) where the information is relevant to litigation or potential litigation; (iii) where such retention is required to comply with applicable laws and regulations; and/or (iv) where such retention is reasonable and otherwise permitted by applicable laws.

13. YouTube API Service usage

We use cookies and similar technologies to collect and analyze information to report on activities and trends. This service may however collect information regarding your use of other websites, apps and online resources such as our YouTube channel. We do not share any of this information with any third party applications.

You can learn and opt out of Google’s and YouTube’s practices by going to, and downloading the opt-out browser add-on which is available at
To view Google’s and YouTube’s privacy policy:

To view the YouTube API services term of Service please visit:

14. Further information

If you have any questions about the Privacy Policy, wish to request information about the personal information we collect about you as permitted pursuant to applicable privacy law, or have any concerns in terms of this Privacy Policy or NSP PANELS’s compliance with this Privacy Policy, please contact our privacy officer at the following coordinates:


134 PLI Drive
Commerce, GA 30529